We specialize in making quality cookware at affordable prices.Our range of products includes

Cast Iron Cookware

,cookware sets,Cast Iron Teapot,nonstick cookware,Carbon Steel Cookware,frying pan,dutch oven,griddle,casserole,muffin pan,skillet,Enamel Cookware,Aluminum Cookware,loaf pan,Bakeware,cake pan,etc.

Contact Us

 

Want More Info?

 
Tel: +86 579 8835 7057
Fax: +86 579 8214 4678
Email: sales at hocin dot com

 

Home > Hocin Industries Company Limited | Frequently Asked Questions

Frequently Asked Questions

How long does our offer remain valid?

Normally, our firm offer is valid for 30 days.

Is the sample available?

We are pleased to offer samples if you’re interested in our products.

How you normally arrange for samples?
Normally we arrange the samples according to customer requirements, you may pick out the preferred models as sample from our product list, then we send them over to you for review.

What’s the minimum order quantity?
Our minimum order quantity is a 20ft container, several different models mixed is acceptable.

What about the payment terms?
For sample orders, we accept payment by Wire Transfer, Western Union
For container orders, normally we adopt T/T 30% deposit, the balance should be paid before shipment. Or 50% down payment, the balance against the copy of B/L. The third payment term is Letter of Credit at sight.

How long is the lead time?
Usually we're able to finish a container goods within 8 days after receipt of deposit, however if your order is mixed, this will take a bit longer time. Also the lead time is depend on our production schedule, as some times our production lines are busy.

What the packing looks like?
Most of the items are packed in durable card box, of course, we can also pack the goods according to your requirements.

How to place an order with us?
It’s easy! Just tell us which of our items are you interested in by phone or via emails? We will give you a speedy response about your concerns. For further information, please contact us, we will be happy to answer.

My question is still not answered, how can I get other information?
If your question was not answered above please try our Help page for more information. If we have still not answered your question you can contact our Customer Service by sending us an e-mail